Creating A Purchase Agreement

Service Contract Duration

To create a quote using the PURCHASE Contract type please click the PURCHASE button and then choose the length of the Service contract you would like.

You then need to add a quote reference, a mixture of letters and numbers which is handy to distinguish the different quotes you may produce.

Purchase Order Numbers are added at a later stage, but you can use the same reference in this field.

The Service Contract will be billed Quarterly in arrears based on your actual usage volumes and will cover usage (click charges).

Your toner requirements and any needed service are all inclusive.

Once you have selected the Service Contract duration and added your quote reference, click on the SUBMIT button to proceed to the next stage.

Adding Products To Your Order

This page shows you a summary of the contract type you have selected and any reference codes you have given.

It will show in DRAFT status until it is submitted as an order to Ricoh.

A list of all available products is also given for you to add to your order, with images and a brief description.

There is also a handy filter to use to narrow down the products shown, to make browsing easier.

Please note: the price of the equipment is automatically added. This is the price of the basic configuration (before any extra’s are added) This will update each time you add any additional products.

Adding Products To Your Order

Once you have decided on the product/products you require, click on ADD & CONFIGURE and all the relevant information on the product you are looking to purchase will be displayed.

The following is also displayed:

Equipment cost and the click price
(Cost of each print you make – this is part of your Service Contract)
Additional items that can be added to your product
Additional cost of adding to your purchase

To select any additional items click the toggle button - when selected it will appear blue.

Once you are happy with your selections, simply click ADD TO CART.

Submitting Your Quote

Here you are given a complete summary of your order. If you have added any extra’s to your configuration, this can be viewed by clicking on the arrow next to Added configuration options.

You can add additional products by clicking on the + ADD FURTHER CONFIGURATIONS. This will take you back to the first page showing all the products available for you to purchase, allowing you to add multiple machine orders to one order.

TIP - This page also gives you the option to Download the Quote to PDF. This is really handy if you need to seek internal approval to place the order and obtain a Purchase Order Number.

Once you are happy with the quote you, simply click SUBMIT QUOTE. Next you'll be able to add the billing and delivery details for your equipment.

Adding Billing & Delivery Addresses

Select your billing address - this is where we will address and send invoices for payment. If you have only one address, this will already be pre-populated. If you have multiple options start typing either the 1st line of the address or City and this will then show you the available options for you to select.

For the delivery address start typing the address you wish to select. (Please note postcode is not recognised as a search criteria).

If the address you require for Billing or Delivery is not available please contact CCSOnlinestore@ricoh.co.uk with the details and this will be added for you. You cannot add address yourself via the Online Store

The following details are important to ensure smooth delivery. The Site Contact details will be pre-populated with your information. You can edit to the details and add a contact number for delivery arrangements if needed. Then click on SAVE and then NEXT.

Adding Additional Delivery information & PO

The next page gives you another summary of your ordered items. If you order 2 or more machines you can give different delivery addresses. To do this simply click on the SPLIT button

Now add any Location information that will be relevant for your delivery, to do this click ADD INSTALL DETAILS this will also be used going forward for any service calls and toner deliveries. Once you have added this please press SUBMIT and then NEXT.

You then just need to add your Purchase Order reference this can be letters and numbers and pick your preferred Delivery Date and then SUBMIT the order.

Order Confirmation Email

Placing your order is now complete. You will now receive a Confirmation email from

Admin.euPortal-AT@ricoh-europe.com

This will include your Order Number and a PDF version of your order. Your order will now be processed by Ricoh and delivery will take place as soon as possible or based on your requested delivery date.