Contract Duration
To create a quote using the Rent Contract type please click the RENT button and then choose the length of the contract you would like. This will be for the equipment and the service contract for your equipment. All will be invoiced quarterly in advance by Ricoh. You then need to add a quote reference – This can be anything you wish letters and numbers and is handy to distinguish the different quotes you may produce. Purchase Order Numbers are added at a later stage but you can use the same reference in this field if you choose to do so.
Please Remember The duration of this contract will be for the cost of the product/products and the Service Contract - The Service Contract will be billed Quarterly in arrears based on your actual usage volumes and will cover usage (click charges) your toner requirements and any needed service all inclusive.
Once you have selected the Contract duration and added your quote reference click on the SUBMIT button to proceed to the next stage
Types of Rental Agreements
The product set that is available from Ricoh under CCS RM6174 Lot1 can be under the Operating Lease terms or under the Finance Lease terms and you should choose the lease type that best suits your own organisations financial requirements. Please click here for more information.
Differences between Operating Lease and Finance Lease
You will receive a reminder from Ricoh 6 months before the end of the Initial Period that you will need to take action, this reminder will be sent to the contact details that you have given to us. If you have not agreed to extend the contract or buy the goods then the goods should be available for collection at the end of the contract.
For Operating Leases we will make an offer to you of extension. For Finance Leases you may extend a 3 year by 2 further years for a 25% reduction, a 4 year by one further year for a 35% reduction and a 5 year by 1 further year at 45% reduction.
Finance Lease users also have the option to buy the goods at the end of the Initial Period for 15% of the original advertised Purchase Price. For Finance Leases a disposal cost of £72.00 will apply.
Insurance of goods when leased: the safe keeping of the goods is your responsibility although they are not your property and you should accept this risk or insure against it. When you place an order we will write to you making an offer Ricoh providing the insurance, you should reply if you wish to take up this offer.
Adding Products To Your Order
The next page first shows you a summary of the contract type you have picked and any reference you have given to this quote. It also shows that this is only in DRAFT status as nothing has been submitted to Ricoh as an order yet.
You will also see on this page a list of all the products that are available for you to add to your order, with images and a brief description. The price of the equipment has been added at the quarterly rental price.
Please note this is the price of the basic configuration (before any extra’s are added).
This will update each time you add any additional products. There is also a handy filter to use to narrow down the products shown, to make browsing easier.
Once you have decided on the product/products you require and what type of lease works best for your organisation. You just need to click on ADD & CONFIGURE this will then take you to a new page where you will see all the relevant information on the product you are looking to purchase.
At this point you can now see your equipment cost per quarter and the click price (cost of each print you make – this is part of your Service Contract). You can now also see all additional items that can be added to your product. This also shows the additional cost of adding to your purchase. To select any additional items just click the toggle button until this has gone blue. The total cost will then update in the main configuration box.
Submitting Your Quote
The next stage will again give you a complete summary of everything you have submitted so far. If you have added any extra’s to your configuration, this can be viewed by clicking on the arrow next to Added configuration options.
The total cost of the equipment is now also updated to include any of the extra options. You can also at this point add additional products by clicking on the + ADD FURTHER CONFIGURATIONS. This will take you back to the first page showing all the product available for you to purchase. Allowing you to add multiple machine orders to the one order.
This page also gives you the option to Download the Quote to PDF. This is really handy if you need to first get a quote & then seek any internal approval to place the order within your company/organisation and obtain a Purchase order number
Once you have checked and are happy with the Quote you are now ready to SUBMIT QUOTE. You then move to the next step of adding the billing and delivery details for your equipment.
Adding Billing & Delivery Addresses
First you need to select your billing address. This is where we will address and send invoices for payment. If you only have one address this will already be pre-populated. If you have multiple options start typing either the 1st line of the address or City and this will then show you the available options for you to select.
For the delivery address start typing the address you wish to select (please note postcode is not recognised as a search criteria) If the address you require for Billing or Delivery is not available please contact CCSOnlinestore@ricoh.co.uk with the details and this will be added for you. You cannot add address yourself via the Online Store It is worth checking what addresses are pre-loaded for you, so together we can proactively add any missing ones for you, before you need to place an order.
The Site Contact details will be pre-populated with your information. If this is not correct please edit to the correct details and add a contact number for delivery arrangements. It is important that correct site contact details are provided as these will be used to contact & arrange delivery. We want to ensure the installation goes very smoothly & efficiently. Then click on SAVE and then NEXT
Adding Additional Delivery information & PO
The next page gives you another summary of your ordered items. If you have order 2 or more machines you then have the option at this point to give different delivery addresses for your machine. To do this click on the SPLIT button.
We now need you to add any Location information that will be relevant for your delivery, to do this click into the ADD INSTALL DETAILS this will also be used going forward for any service calls and toner deliveries. Once you have added this please press SUBMIT and then NEXT.
You then just need to add your Purchase Order reference this can be letters and numbers and pick your preferred Delivery Date and then SUBMIT the order.
Order Confirmation Email
Placing your order is now complete. You will now receive a Confirmation email from
Admin.euPortal-AT@ricoh-europe.com
This will include your Order Number and a PDF version of your order. Your order will now be processed by Ricoh and delivery will take place as soon as possible or based on your requested delivery date. We will remain in contact with you throughout the process.
