Successes in the public sector

Insights from experts in the industry

Highlights from Coventry City Council

Protection against ransomware attacks

Coventry City Council protects citizens, staff and services with best in-class ransomware defence from Ricoh

Hopefully, Coventry CC will never suffer a ransomware attack, but Ricoh’s RansomCare solution is like an insurance policy. If we didn’t do this and had an attack, we’d have to justify why, for the cost of the solution, we could have prevented months of system lock down and millions spent repairing data. Now we have something that should a ransomware attack bypass our front defence, we have further assurance about how we can manage the impact.

Gary Griffiths, ICT Engagement Lead, Coventry City Council

Coventry City Council was increasingly concerned about the growing threat of ransomware attacks. The start of the COVID-19 lockdown sharpened focus on the risk, since good security practice was difficult to apply on staff working from home. To ensure the best defence, the council decided to deploy Ricoh’s RansomCare solution a decision which it described as ‘a no brainer’.

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Ricoh helps Coventry City Council protect key workers and maintain essential services during Coronavirus crisis

In the face of the Coronavirus crisis, the Ricoh Smart Locker solution has become critical to protecting the Coventry City Council workforce and enabling it to deliver essential services to the community. It is the key cornerstone of our Coronavirus planning. Without it I doubt whether we could have implemented such effective social distancing measures as we have done.

Gary Griffiths, ICT Engagement Lead, Coventry City Council

Developing an agile, flexible workforce

Coventry City Council was about to deploy a Ricoh Smart Locker solution as part of its initiative to develop a more agile workforce. But when the Coronavirus crisis hit the UK, it transformed the Ricoh solution into a critical tool for protecting staff and ensuring business continuity.

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Highlights from NHS Bedford

In a hospital, printing is often critical to high-quality patient care for things like producing test results or scanning and sending a diagnosis for second opinion. Those things are very important and the support from Ricoh to ensure printers are up and running is second to none. In local government a delayed bill isn’t too much of a problem. But in a hospital, critical care results not getting to the right person at the right time is a showstopper.

Steve Morgan, Director of Support Services, Bedfordshire Hospitals NHS Foundation Trust

Bedford Hospital ensures clinicians get vital healthcare documents with Ricoh managed service

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